Resume
SARATH A. NONIS
PHONE: (870) 935-7470
EMAIL: snonis@astate.edu
EDUCATION:
Degree/Date: Ph.D.: May, 1992
Major: Marketing
Dissertation: Factors Associated with Salespersons' Use
of Influence Tactics and Their Outcomes: An Exploratory Study
Degree/Date: MBA; December, 1988
Major: Marketing
Degree/Date: BBA (Cum Laude); August, 1986
Major: Marketing
ACADEMIC
WORK EXPERIENCE:
Teaching
Professor,
Associate
Professor,
Assistant
Professor,
Teaching
Fellow,
Courses
Taught at the MBA level, Contemporary Marketing Issues,
International Marketing, Marketing Research, Services Marketing Strategy, and
Marketing Policies.
Courses
Taught at the Undergraduate level, Health Care
Marketing, Customer Relationship Management (CRM), Marketing Research,
Marketing Management, Services and Nonprofit Marketing, International
Marketing, International Management, Applied Research, Business Statistics 1,
and Quantitative Business Analysis.
New Courses
Developed and Taught, Applied Research, Health Care
Marketing, Customer Relationship Management.
New Course Developed, Social Marketing
(scheduled be taught in Fall, 2005).
Research
Have published numerous
journal and conference articles at the international, national, and regional
level. Journal articles have appeared in
The Journal of the Academy of Marketing Science, Journal of Business
Research, Journal of Personal Selling and Sales Management, Journal of
Marketing Education, Research in Higher Education, Journal of Marketing
Management, Journal of Managerial Issues, Marketing Education Review, and
Journal of Marketing Theory and Practice among others. Proceeding articles have being published in
conferences such as American Marketing Association (AMA), Decision
Sciences Institute (DSI), Society for Marketing Advances (SMA), among
others.
Research
Interests
Consumer Decision Making
with Regards to Genetically Modified Food, Pharmaceutical, and Industrial
Products, Marketing Education, Stress and Coping
Service
College
Chair,
Faculty Development Committee, 1995 to 1997 and 2004 to present.
Chair,
Assessment/Student Competencies Committee, 2000 to 2003.
Departmental
Chair,
Productivity Scholarship Committee, 1995 to present.
Chair,
Promotion, Retention, and Tenure Committee, 1999 to present
Chair,
Curriculum Committee, 2000 to present
Member,
Productivity Teaching Committee, 1995 to present
Member,
Grievance Committee, 1996 to 1998
Member,
Professional Productivity Committee, 1999 to present
Faculty
Development Director,
Duties
involved organizing faculty development activities for the
Executive
for Marketing Discipline (course coordinator), 1998 to present.
Duties
include preparation of class schedules, instigating and coordinating curriculum
changes and assessment, enrollment management etc.
CONSULTING
AND GRANT WORK EXPERIENCE:
Arkansas Bioscience Institute – Biopharmaceuticals: Assessment of Economic and Environmental Issues. An amount of $125,000 with 2 other professors.
Long-term Economic
Impact of Highway Improvements on Small Towns.
Market Analysis of
Maintenance Activities.
Customer Service
Study. Redbook Florists Inc. 1996 and
1997. Worked with two other professors.
Demand Analysis for a
Poll Survey 1998. Clay County Chamber of Commerce (Merit of
including a tax to fund a Multi-purpose facility). With one other professor. Approximately $2500.
Indian Mall (1993) -
Investigation of the Influence of Customer Perceptions and Satisfaction on
Their Shopping Behavior.
American Red Cross
(1994) - Increasing the Blood Donation behaviors Among College Students
Indian Bookstore (1993)
- Measurement of Student Perceptions and Satisfaction
AWARDS/HONORS:
Fellow of the Charted
Recognized in the Who's
Who Among
Recipient of the McGraw-Hill/Irwin Distinguished Paper Award,
Association of Collegiate Marketing Educators Annual Conference, 2005 (Best
Paper in the Conference)
Recipient
of the Best Paper Award at the International Business and Economic Research
Conference, 2003.
Recipient of Distinguished Paper Award at the Allied Academies International Conference, 2003.
Recipient of the Best Paper Award in the Marketing Education track
of the Society for Marketing Advances Annual Conference, 2002.
Recipient of the Steven J. Shaw Distinguished Paper Award at the
Society for Marketing Advances Annual Conference, 2002 (Best Paper in the
Conference).
Recipient of the Best
Paper Award in the Ethics, and Public Policy track of the Society for Marketing
Advances Annual Conference, 1999
Recipient of Marketing
Education Review Best Paper Award at the Southern Marketing Association Conference,
1996.
Recipient of Best Paper
Research Award at the Business and Health Administration Conference, Health
Care Marketing Track, 1995.
Recipient of Richard D. Irwin Best Paper Research Award at the
Southern
Nominated for
Intellectual
Contributions of Sarath A. Nonis
1. Refereed
Journal Articles
Nonis, Sarath A., Gail I.
Hudson, Melodie Philhours, and Joe K. Teng (2005). “Changes
in College Student Composition and Implications for Marketing Education:
Revisiting Predictors of Academic Success, Journal of Business Research.
Nonis, Sarath A., Melodie Philhours, Ahmad Syamil, and
Segall, R.S., Guha, G.S., and
Guha, Gauri S., Baran, Anil Baral, Sarath A. Nonis, and
Richard Segall (Forthcoming). “The
Potential of Biotechnology-Promises, Perils, Perplexities: A Survey of Impacts
on Relevant Economic Sectors,” Economic and Economic Education Journal,
Nonis, Sarath A., Gauri S. Guha, and Richard S.
Segall (2004). “Relationship Between
Consumer Knowledge and Attitude about Biotechnology and Their Purchase Behavior
Intentions: Moderating Effects of Innate Consumer Innovativeness and Anxiety
with Social Issues,” Journal of Business and Economic Research, 2 (5):
65-78.
Nonis, Sarath A., and
Daniel R. Hoyt (2004). “Coping Strategies Used by Managers in the People’s
Republic of
Nonis, Sarath A., and
Jeffrey K. Sager (2003). “Coping
Strategy Profiles Used by Salespeople: Their Relationships with Personal
Characteristics and Work Outcomes,” Journal of Personal Selling and Sales
Management, Vol. 23 (2): 139-150.
Nonis, Sarath A. and
David Wright (2003). “Moderating Effects of Achievement Striving
and Situational Optimism on the Relationship Between Ability and Performance
Outcomes,” Research in Higher Education, Vol. 44 (3): 327-346.
Latanich,
Gary, Sarath A. Nonis, and Gail Hudson, (2001). “A Profile of Today’s
Distance Learners: An Investigation of Demographic and Individual Difference
Variables of Distance and Non-distance Learners, Journal of Marketing for
Higher Education, Vol.11 (3): 1-16.
Nonis, Sarath A., and
Cathy Swift (2001). “An Examination of the Relationship Between Academic Dishonesty
and Workplace Dishonesty: A Multi-campus
Investigation,” Journal of Education for Business, Vol. 77 (Nov/Dec
2001): 69-77.
Nonis, Sarath A., and
Cathy Swift (2001). “Personal Value
Profiles and Ethical Business Decisions,” Journal of Education for Business,
Vol. 76 (May/June 2001); 251-256
Nonis, Sarath A., and Gail
Hudson (1999) "The Second Course in Business Statistics and Its Role in
Undergraduate Marketing Education, Journal of Marketing Education, Vol.
21 (Fall): 232-241.
Nonis, Sarath A., Gail
Hudson, Laddie Logan, and Charles Ford (1998). "Influence of Perceived
Control of Time on College Students' Stress and Stress-related
Outcomes," Research in Higher
Education, Vol. 39 (October): 587-605.
Nonis, Sarath A., and Cathy
Owens Swift (1998). "Deterring
Cheating Behavior in the Marketing Classroom: An Analysis of the Effects of
Demographic, Attitudes, and In-Class Deterrent Strategies," Journal of Marketing Education, Vol. 20 (Fall): 188-199.
Cathy Owens Swift and Sarath A. Nonis (1998). “ When No One
Is Watching: Cheating Behavior on projects and Assignments,” Marketing Education Review, Vol. 8
(Spring): 27-36.
Cathy Owens Swift, Luther Trey
Nonis, Sarath A., Jeffrey
K. Sager, and Kamalesh Kumar (1997). "Salesperson's Use of Upward
Influence Tactics (UIT's) in Coping with Role Stress," in Philip Stone and
Mark Cannon (ed.), Organizational
Psychology, Vol. III, The
International Library of Management, Ashgate, Dartmouth: 131-143.
Nonis, Sarath A. (1997). "The Relationship of Perceived Stress
and Academic Performance to Perceived Control of Time," Marketing Education Review, Vol. 7
(Spring): 27-32.
Nonis, Sarath A., and Altan
Erdem (1997). "A Refinement of INDSALES to Measure Job Satisfaction of
Sales Personnel in Generalized Marketing Settings,” Journal of Marketing Management, Vol.
7 (Spring/Summer): 36-46.
Kumar, Kamalesh, Sarath A. Nonis, and Mary Thibodeaux
(1996). "Value Profiles of Students
in the 1960s and the 1990s: Similarities and Differences," Journal of Education for Business,
Vol. 72 (Jan/Feb): 140-143.
Nonis, Sarath A., Jeffrey
K. Sager, and Kamalesh Kumar (1996). "Salesperson's Use of Upward
Influence Tactics (UIT's) in Coping with Role Stress," Journal of the
Nonis, Sarath A., Charles
W. Ford, Laddie Logan, and Gail Hudson (1996). "College Student's Blood
Donation Behavior: Relationship to Demographic, Perceived Risk, and
Incentives," Health Marketing
Quarterly, Vol. 13 (4): 33-46.
Crawford, John and Sarath
A. Nonis (1996). "An
Investigation of Boundary Spanners' Job Satisfaction: A Formal Systems
Approach," Journal of Managerial
Issues, Vol. 8 (Spring): 118-131.
Nonis, Sarath A., Altan
Erdem, and Kamalesh Kumar (1994). “An
Investigation of Structural Relationships Between Salespersons’ Perception of
Their Power Bases and Their Use of Influence Tactics,” Journal of Marketing Theory and Practice,
Vol. 2, 74-79.
Kumar, Kamalesh, Chris Borycki, Sarath A. Nonis, and
Charles Yauger (1992). “Does the
Strategic Decision Framework Encourage Business Students to Ignore Ethical
Dimensions of Business Situations?” Journal
of Education for Business, Vol 67, 2, 74-79.
Kumar, Kamalesh, Sarath A. Nonis, and Charles Yauger
(1993), “Cultural Approaches to Business Negotiations: Understanding
Cross-Cultural Differences in Negotiating Behaviors,” International Research
in the Business Disciplines, Vol. 1, 79-90.
2. Refereed
Conference Proceedings
Nonis, Sarath A. (Forthcoming-March 2005).
“Coping Patterns of Health-Care Personnel:
Their Relationship with Personal Characteristics, Role Stress, and Work
Outcomes,” Association of Collegiate Marketing Educators Annual Conference.
Nonis, Sarath A (2004). “Antecedents of Intentions to Purchase a Genetically
Modified Pharmaceutical,” Society for Marketing Advances, 151-152.
Nonis, Sarath A. Gauri S.
Guha, and Richard S. Segall (2004).
“Marketing’s Role in Creating Value in the Biotechnology Industry,” American
Marketing Association Winter Educators’ Conference, 15, 64-65.
Segall, R.S., Gauri S. Guha, and Sarath A. Nonis (2004). “Data
Mining for Assessing the Impact of Environmental Stress on Plant Genomics,” Federation
of Business Disciplines – Decision Sciences Institute Southwest Region,
151-152.
Nonis, Sarath A., and Gail I. Hudson (2003).
“Time: How Do Students Use It and Does It Affect Their Academic Performance,” Society
for Marketing Advances, 162-163.
Nonis, Sarath A., Gauri S. Guha, and Richard S.
Segall (2003). “Relationship Between
Consumer Knowledge and Attitude about Biotechnology and Their Purchase Behavior
Intentions: Moderating Effects of Innate Consumer Innovativeness and Anxiety
with Social Issues,” International Business and Economics Research
Conference, 503.
Gauri S. Guha, Sarath A. Nonis,
and Richard S. Segall (2003). “The Potential of Biotechnology-Promises, Perils,
Perplexities: A Survey of Impacts on Relevant Economic Sectors,” Allied
Academies International Conference, 38-58.
Nonis, Sarath A., Melodie
Philhours, Gail Hudson. and Joe Teng (2002). “Changes in College Student
Composition and Implications for Marketing Education: Revisiting Predictors of
Academic Success” Society for Marketing Advances, 52-53.
Nonis, Sarath A., and Joe
Teng (2002). “Time Management Practices
and Job Outcomes: A Cross-Cultural Investigation,” Society for Marketing
Advances, 114-115.
Nonis, Sarath A., and
Michael Dobbs (2002). “Using the ETS Major Field Test in Business: Impact of
Test Taking Motivation,” Marketing Management Association Annual Fall
Educators’ Conference, 66-68.
Nonis, Sarath A., and Gail
Hudson (2002). “Segmenting Students
Based on Ability and Personal Variables: Implications for Marketing
Instructors,” Marketing Management Association Annual Fall Educators’
Conference, 32-34.
Nonis, Sarath A., David
Wright, and and Melodie Philhours (2001). “Moderating Effects of Motivation and
Optimism on the Relationship Between Ability and Performance Perceptions Among
College Students,” Society for Marketing Advances, 126-127.
Nonis, Sarath A., and Joe
Teng (2001). “Predicting Academic
Achievement of College Students,”
Nonis, Sarath A., and
Uditha Liyanage (2001). “Time Management
Practices in a Non-western Culture: Relationship with Job Performance, Job
Satisfaction, and Burnout,” The Tenth Biennial World Marketing Congress,
Charles Ford, and Sarath A. Nonis (2001). “Value Systems and Consumer Ethics: Study of
Middle Easterners,” The Society for Marketing Advances, 45-46,
Nonis, Sarath A., and
Jeffrey K. Sager (2001). “Personal
Control as a Moderator of Relationships Between Time Management Practices and
Job Performance,” American Marketing Association Winter Educators’
Conference, 327-328.
Charles W. Ford and Sarath A. Nonis (2001).
“Cross-cultural Comparison of Value Systems and Consumer Ethics,” Advances
in Marketing, 126-127.
Nonis, Sarath A., and
Melodie Philhours (2001). “Exploratory
Study on Skill Development in Principles of Marketing Course: Comparison
of Non-distance Learning Class, Send Site, and Remote Site, Advances in
Marketing, 197-202.
Nonis, Sarath A., and Gail
Hudson (1999). “Preparing Students for
the Undergraduate Marketing Research Course,”
Proceedings of the Society for Marketing Advances Annual Conference,
137-138.
Nonis, Sarath A., and
Laddie Logan (1999). “Value Profiles and
Ethical Business Decisions Among College Students,” Proceedings of the Society for Marketing
Advances Annual Conference, 116-118.
Nonis, Sarath A., and Gail
Hudson (1998). "Business Statistics
II and Its role in Undergraduate Marketing Education," Proceedings of the American
Marketing Association Summer Educators Conference, 9, 54-55.
Nonis, Sarath A., Gail
Hudson, and Laddie Logan (1998).
"Making Statistics More Effective:
Results From a Year Long Experience," Proceedings of the
Decision Sciences Institute National Conference, 1129-1131.
Nonis, Sarath A., and Cathy
Owens Swift (1998). "Managing
Academic Misconduct in the Classroom: A Discriminant Analysis of Subject and
Situational Differences Between Cheaters and Non Cheaters," Proceedings of the
Philhours, Melodie and Sarath A. Nonis (1998). "Fish or Cut Bait... A Case in Ethics
and Decision Making," Proceedings
of the North American Case Research Institute, 10
Nonis, Sarath A., and Gail Hudson
(1998). "Measuring Student Perception
of Teaching Effectiveness," Proceedings of the Southwestern Marketing
Association, 64-69.
Nonis, Sarath A.
(1997). "Demographic, Perceived
Risk, Incentives as Predictors of College Students Likelihood of Donating
Blood," Contemporary Business
Nonis, Sarath A. (1997). "Increasing Student Involvement and
Learning in a Medium Size Undergraduate Marketing Research Class," Proceedings
of the Southern Marketing Association Annual Conference, 205-208.
Williams, Emelda, Sarath A. Nonis, and Sandra Beviile
(1997). "Compulsive Buying: An
Nonis, Sarath A., and
Laddie Logan (1997). "Framework to
Better Handle Customer Complaints: An Action Grid Approach," Business Research Yearbook--Global Perspective. Proceedings of the
Nonis, Sarath A. (1996). "The Relationship of Perceived Stress
and Academic Performance to Perceived Control of Time," Proceedings of the Southern Marketing
Association Annual Conference, 217-220.
Wirz, Bettina, and Sarath A. Nonis (1996). "Consumer Leapfrogging," Business Research Yearbook--Global
Perspectives, 4, The Proceedings of
the
Kumar, Kamalesh, Sarath A. Nonis, and Charles Yauger
(1996). "Value Profiles of Students
in the 1960s and the 1990s: Similarities and Differences," Contemporary Business
Logan, Laddie, and Sarath A. Nonis (1996). "Relationship Marketing: Is it a
Strategy?" Business Research Yearbook--Global Perspectives. The Proceedings of the
Nonis, Sarath A. (1996),
"Why and How to Handle Consumer Complaints in the Service Industry,"
Advances in Marketing," Proceedings
of the Southwestern Marketing Association, 231-236.
Nonis, Sarath A. (1996),
"Salespersons Use of Upward Influence Tactics and their Satisfaction with
Supervision," Business Research Yearbook--Global Perspectives.
Nonis, Sarath A., and Laddie
Nonis, Sarath A., Gail
Hudson, Laddie Logan, and Charles Ford (1995), "Comparing Marketing Majors
with Non Business Majors: How Different Are They," Proceedings of the
Southern Marketing Conference, 227-231
Nonis, Sarath A. (1995)
"Perceptions of Risk and Blood Donation Behavior of College
Students," Business and Health Administration Conference, 59-63.
Nonis, Sarath A. (1995),
"Comparing Consumer Compliant Intentions and Complaint Behavior of
Different Services," Proceedings of the Atlantic Marketing Association,
Annual Conference, 21-24.
Nonis, Sarath A., Laddie
Logan and Kamalesh Kumar (1994), "Salespersons' Use of Influence Styles
and their Level of Job Performance," Business Research Yearbook--Global
Perspectives. Proceedings of the
Nonis, Sarath A., Laddie
Logan, and Gail Hudson (1994). “The
Relationship Between Perception of Performance Rewards, Job Satisfaction, and
Propensity to Leave: A Study of Purchasing Managers,” Proceedings of the
Nonis, Sarath A., Kamalesh
Kumar, and Mansour Kambiz (1994).
“Salespersons’ Use of Influence Tactics and Their Level of Job
Satisfaction: An Exploratory Study,” Proceedings of the Southwestern
Marketing Association, Annual Conference, 189-196.
Nonis, Sarath A., Laddie
Logan, and Kamalesh Kumar (1994).
“Salespersons’ Use of Influence Styles and Their Level of Job
Performance,” Proceedings of the
Nonis, Sarath A., Charles
W. Ford, and Gail Hudson (1994).
“Exploring Factors that Differentiate Marketing Majors from
Non-marketing Majors and their Implications,” Proceedings of the Southern
Marketing Association, Annual Conference, 246-250.
Nonis, Sarath A., Kamalesh
Kumar, and Altan Erdem (1994). “Upward
Influence Styles Used by Salespersons: Relationship with Job Performance,” Proceedings of the Southern Marketing
Association, Annual Conference, 408-411.
Erdem, S. Altan, and Sarath A. Nonis (1994). “Acquiring Computer Skills in Spite of
Computer Fear: An Exploratory Study,” Proceedings
of the American Society of Business and Behavioral Sciences.
Nonis, Sarath A., Rita Mix,
and Laddie Logan (1993). “A systems
Approach to Bridging the Gap Between Marketing Academicians and
Practitioners,” Proceedings of the
Nonis, Sarath A.,
Kamalesh Kumar, and S. Altan Erdem (1993).
“Relationship Between Salespersons’ Use of Upward Influence Tactics and
Perception of Power Bases,” Proceedings of the Southern Marketing
Association, Annual Conference, 360-363.
Nonis, Sarath A., Kamalesh
Kumar, and Laddie Logan (1993).
“Relationship Between Salespersons’ Use of Upward Influence tactics and
Role Conflict, Role Ambiguity, Job Satisfaction, and Propensity to Leave.” Proceedings
of the
Nonis, Sarath A.,
Kamalesh Kumar, Jaideep Motwani, and Ram Subramanian (1992). “Measurement of Job Satisfaction: Refinement
of INDSALES for Use in Marketing Job-Settings,”
Proceedings of the
Erdem, S. Altan, Tom K. Massey, and Sarath A. Nonis
(1992). “Normative Concerns About the Use of Terns “Disturbances” Versus
“Residual” in Multiple Regression Analysis,”
Proceedings of the Southern Marketing Association, Annual Conference,
224-226.
Kumar, Kamalesh, Ram Subramanian, and Sarath A. Nonis
(1991). “Cultural Diversity’s Impact on
Group Processes and Performance:
Comparing Culturally Homogeneous and Culturally Diverse Work Groups
Engaged in Problem Solving Tasks,” Proceedings
of Southern Management Association, Annual Conference, 332-336.
Kumar, Kamalesh, Sarath A. Nonis, and Charles Yauger
(1991). “A Cross-Cultural Difference in
Negotiations: How Differences in Negotiations Styles Affect the Negotiation
Process,” Proceedings of the
International
Kumar, Kamalesh, Mary S. Thibodeaux, Sarath A. Nonis,
and Ercan Nasif (1991). “Cross-Cultural
Business Ethics: Differences in Approach
to Ethical Issues, ” Proceedings of the International
Kumar, Kamalesh, Chris Borycki, Sarath A. Nonis, and
Charles Yauger (1991). “Does the
Strategic Decision Framework Encourage Business Students to Ignore Ethical
Dimensions of Business Situations?” A
Longitudinal Simulation,” Proceedings of the
Kumar, Kamalesh, Sarath A. Nonis, and Charles Yauger
(1991). “Group Interaction Behaviors and
Their Relationship with Risk Taking Propensities of Groups,” Proceedings of
Watson, Warren, Kamalesh Kumar, Ram Subramanian, and Sarath A.
Nonis (1990). “Differences in
Decision Making Regarding Risk Taking Between Cultural Diverse and Culturally
Homogeneous Groups.” Proceedings of
the International
Kumar, Kamalesh and Sarath A. Nonis (1990). “Behavioral Barriers to Effective
Implementation of Just-In-TimeApproach in American Industries: A Case
Study,” Proceedings of
Thibodeaux, Mary S., Kamalesh Kumar, and Sarath A. Nonis
(1990). “The Effect American Business
Education on the Values and Evaluative Orientations of Students from
Far-Eastern Countries: An Explorartory
Study,” Proceedings of
3. Presentations
to Learned Forums
“Antecedents of Intentions to Purchase a Genetically Modified
Pharmaceutical,” Society for Marketing Advances Annual Conference, St.
Pete’s Beach, FL. November 5, 2004.
“Marketing’s Role in
Creating Value in the Biotechnology Industry,” American Marketing
Association Winter Educators’ Conference,
“Time: How Do Students Use It and
Does It Affect Their Academic Performance,” Society for Marketing Advances
Annual Conference,
“Relationship Between Consumer
Knowledge and Attitude about Biotechnology and Their Purchase Behavior
Intentions: Moderating Effects of Innate Consumer Innovativeness and Anxiety
with Social Issues,” International Business and Economics Research Conference,
“Changes in College Student Composition and Implications for
Marketing Education: Revisiting Predictors of Academic Success” Society for
Marketing Advances Annual Conference, St. Pete’s Beach,
“Using the ETS Major Field Test in Business: Impact of Test Taking
Motivation,” Marketing Management Association Annual Fall Educators’
Conference,
“Segmenting Students Based on Ability and Personal Variables: Implications
for Marketing Instructors,” Marketing Management Association 7th
Annual Fall Educators’ Conference,
“Moderating Effects of Motivation and Optimism on the Relationship
Between Ability and Performance Perceptions Among College Students,” Society
for Marketing Advances Annual Conference, November, 2001
“Time Management Practices in a Non-western Culture: Relationship with Job Performance, Job
Satisfaction, and Burnout,” The Tenth Biennial World Marketing Congress,
“Personal Control as a Moderator of Relationships Between Time
Management Practices and Job Performance,” American Marketing Association
Winter Educators’ Conference,
"Why and How to Handle Consumer Complaints in the Service
Industry," Proceedings of the Southwestern Marketing Association,
March, 1996.
"Salespersons Use of Upward Influence Tactics and their
Satisfaction with Supervision," Business Research Yearbook--Global Perspectives.
"Personal Characteristics of Salespersons' and their Use of
Upward Influence Tactics," Proceedings of the Southern Marketing
Conference, November, 1995
"Comparing Marketing Majors with Non Business Majors: How
Different Are They," Proceedings of the Southern Marketing Conference,
November, 1995
"Perceptions of Risk and Blood Donation Behavior of College
Students," Business and Health Administration Conference, March,
1995.
"Comparing Consumer Compliant Intentions and Complaint
Behavior of Different Services," Proceedings of the Atlantic Marketing
Association, Annual Conference, April, 1995.
"Salespersons' Use of Influence Styles and their Level of Job
Performance," Business Research Yearbook--Global Perspectives. Proceedings of the
“The Relationship Between Perception of Performance Rewards, Job
Satisfaction, and Propensity to Leave: A Study of Purchasing Managers,” Proceedings of the
“Salespersons’ Use of Influence Tactics and Their Level of Job
Satisfaction: An Exploratory Study,” Proceedings
of the Southwestern Marketing Association, Annual Conference, April, 1994.
“Salespersons’ Use of Influence Styles and Their Level of Job
Performance,” Proceedings of the
“Exploring Factors that Differentiate Marketing Majors from
Non-marketing Majors and their Implications,”
Proceedings of the Southern Marketing Association, Annual Conference,
November, 1994.
“Upward Influence Styles Used by Salespersons: Relationship with
Job Performance,” Proceedings of the
Southern Marketing Association, Annual Conference, November, 1994.
“A systems Approach to Bridging the Gap Between Marketing
Academicians and Practitioners,” Proceedings
of the
“Relationship Between Salespersons’ Use of Upward Influence
Tactics and Perception of Power Bases,” Proceedings of the Southern Marketing
Association, Annual Conference, November, 1993.
“Relationship Between Salespersons’ Use of Upward Influence
tactics and Role Conflict, Role Ambiguity, Job Satisfaction, and Propensity to
Leave.” Proceedings of the
“Measurement of Job Satisfaction: Refinement of INDSALES for Use
in Marketing Job-Settings,” Proceedings
of the