SECTION ONE: STRATEGY

1 Introduction to the Field & Exhibits

   Chapter 1 in pdf. Legal copy from the publisher's website.
2 Operations and Supply Strategy & Exhibits
2A Linear Programming Using the Excel Solver & Exhibits
3 Project Management & Exhibits
4 Product and Service Design & Exhibits

   Chapter 4 Handout: Product Development

SECTION TWO: PROCESSES
5 Strategic Capacity Management & Exhibits
5A Learning Curves & Exhibits
6 Process Analysis & Exhibits
6A Job Design and Work Measurement & Exhibits
7 Manufacturing Processes & Exhibits

Chapter 7 Handouts: Continuous Flow (Product Oriented Layout) and Bottleneck Analysis

        Please download the 2 files below:

7A Facility Layout & Exhibits
8 Service Processes & Exhibits
8A Waiting Line Analysis & Exhibits
9 Six-Sigma Quality & Exhibits
9A Process Capability and SPC & Exhibits

SECTION THREE: SUPPLY CHAIN DESIGN
10 Supply Chain Strategy & Exhibits
11 Logistics and Facility Location & Exhibits
12 Lean Manufacturing & Exhibits

       Chapter 12 Handout: Toyota Production System (TPS) and Lean Manufacturing (4 MB)

13 Operations Consulting and Reengineering & Exhibits

SECTION FOUR: PLANNING AND CONTROLLING THE SUPPLY CHAIN
14 Enterprise Resource Planning Systems & Exhibits
15 Demand Management and Forecasting & Exhibits
16 Aggregate Sales and Operations Planning & Exhibits
17 Inventory Control & Exhibits
18 Material Requirements Planning & Exhibits

        Chapter 18 Handout: Summary of chapters 16 and 18

SECTION FIVE: SCHEDULING
19 Scheduling & Exhibits
19A Simulation & Exhibits
20 Constraint Management & Exhibits